Frequently Asked Questions
What are your registration details?
Parents need our Ofsted number and address details for registration:
Ofsted (URN): 106508
St Bernadette’s Catholic Primary School
Church Lane
Shevington
WN6 8BD
What do I need to provide for my child’s day at Nursery?
Please bring a bookbag containing a spare change of clothes, a pair of wellies to keep at Nursey and a packed lunch if your child is staying for a full day. You do not need to bring water bottles, unless your child is going to after school club, as we provide all children with a cup in Nursery for your child to access water whenever needed.
What about sun lotion?
Sun cream should be applied before Nursery if needed.
Do you accept childcare vouchers?
Yes, we do accept childcare vouchers to pay nursery fees.
What if I need someone else to collect my child?
We understand other known adults need to collect your child on occasions. Please make us aware of who is picking up when your child is being dropped off. If this changes during the day, please phone the school office 01257 401125 to let us know who will be picking up, name and relationship to the child. We do not allow school aged siblings to collect Nursery children.
How will I know and find out how my child is getting on?
The child’s key person will keep an up-to-date record on your child’s progress. Learning information and photos will be shared weekly using Class Dojo. We will hold regular parent evenings to discuss your child’s progress. At the end of each session staff members will be there to talk you through your child’s day sharing vital information such as what your child has eaten, drinks etc…
We also have fortnightly newsletters, our school APP and our school website. St Bernadette’s also has a Facebook page and Instagram page.
What happens if I collect my child late?
We understand this can happen as some things are out of our control such as traffic or appointments running over. We ask for you to let us know if this is going to happen as soon as you are aware and we will stay with your child at the school office.
Nursery meals?
At Nursery we provide fresh fruit and milk for snack times. If your child is staying for a full day at Nursery please provide them with a healthy packed lunch. If your child is doing a morning (9am-12pm) or afternoon session (12pm-3pm) only they will not need a packed lunch.
Do we accept funding?
Yes, we accept funding, all children can claim universal 15 hours but some families can claim 30 hours depending on circumstances.
What are your opening hours?
Our Nursery is open during term times.
Nursery children can access our wrap around provision which includes breakfast club and afterschool club:
Breakfast club from 7:30am
Nursery gates open at 9:00am
Afternoon session 12:00pm
Nursery closes 3:00pm
After school club closes 5:30pm
What age ranges do you cover?
We take children with paid sessions from the day after their 3rd birthday. Funding is provided the term after your child’s 3rd birthday.
My child was sick during the night but seems fine this morning. Can they still come to nursery today?
No unfortunately at nursery we have a strict policy on exclusion periods. For sickness and diarrhoea children must be away from nursery for 48 hours after their last symptom.
Can I supply food for my child?
We provide snack and water throughout the day. We ask parents to provide their child’s own lunch. We ask there are no nuts and we cannot reheat cooked food.
What is EYFS?
E.Y.F.S. stands for Early Years Foundation Stage. The EYFS is a curriculum set up by the Government that states how we as early years practitioners do things. The EYFS is split into 7 areas in total.
3 prime areas: Communication and Language, Personal, Social and Emotional, Physical Development
4 specific areas: Maths, Understanding the World, Literacy, Expressive Art and Design
Within these areas we must ensure children are making progress in each area.
My child is starting potty training. Can you help with this?
Yes we strive to help in all areas of your child’s development we take this at your child’s pace. We follow your routine from home as close as possible and keep you in touch at every step. We use sticker/reward charts to help in this area for example.
What is a ‘key person’?
A key person is a member of staff within the Nursery who your child best associates with. This member of staff will be chosen by your child; the key person will write observations and monitor your child’s development.
We are going on holiday. Do I need to let Nursery know?
Please let us know as soon as you can about your holiday dates. This helps us organise our staff, which in turn lets us keep to our ratios.
Can my child attend Nursery during school holidays?
We are open school term time only. Term time dates can be found on our school website.
What if my child is ill whilst they are at Nursery?
If your child is ill, we will give you a call to notify you if this is required (for things such as colds or sniffles this may not be needed) we can administer medicines (prescription and non-prescription) but a form must be filled in upon drop off to give us permission. We will keep you up to date with any changes during the day of your child’s condition and may suggest an early collection with a possible doctor appointment.
Will my child be able to have a daytime sleep?
Children tend not to have a sleep but if required we will make them comfortable and inform you on collection / make a phone call to let you know.
Can you administer medication?
We can administer medication that is prescribed by a doctor and without prescription, but will require permission from parents or carers. We use health care plans for re-occurring medicines such as inhalers. All staff are first aid trained.
What if my child has an accident at Nursery?
Accidents do happen at Nursery but of course we try our best to prevent them. If your child has an accident we will let you know upon collection or beforehand depending on the severity of the accident. We will fill in and share an accident form to outline the incident (causes, treatments, outcomes etc). We will provide any first aid needed (all staff members are first aid trained). For any bigger incidents that we cannot deal with we will consult professional advice through 999 or 101. We will keep you up to date throughout this process by phone call and then face to face. We fill out paperwork to log all accidents this in turn helps us avoid accidents in the future.
Will my child get to play outside?
We play outside at least once every day in Nursery. The only time we will not is if weather is terrible all day and we feel the children are not going to gain anything positive from the experience. We use the outside area for many different activities including bikes, scooters, team games, role play, sand pit, physical challenges, free play, water play. Outside is an extension to our provision and still offers lots of learning experiences.
Do you have qualified first aiders?
All members of our team hold a valid paediatric first aid certificate.
Are all staff DBS checked?
Yes, all members of staff full time, part time, volunteers and students hold a current DBS check that is carried out prior to the member of staff starting with us.
How do I pay for childcare?
At the moment, parents are invoiced at the end of the month for the hours that have been used. We only invoice if parents are paying for the Nursery place. If the whole place is being paid for via funding then we don’t invoice. Parents can also pay using ParentPay.
My child is new to St Bernadette’s. What processes are in place to help my child settle in?
We understand that leaving your child is one of the hardest things to do. We work very closely with you to ensure we know your child as well as possible ready for this big day. We have many strategies that we use to help including our key person system whereby one of our staff will take the lead in your child’s care and build a strong relationship with them to help with transitions into Nursery. We also work to your timescale so do not encourage anything to move faster than you are ready for (if you do not feel comfortable with any of the steps do not hesitate to let us know and we can have a re think). We pride ourselves in being very adaptable to any situation so we will try new strategies to help children settle and get to love Nursery as quickly as possible.
Can I collect my child from Nursery early?
Yes, no problem you may collect your child whenever you wish, however if appropriate it may be best to let us know of early collections in order to prepare the child as some children don’t always enjoy changes in routine. Please phone the school office 01257 401125 if you need to collect early on the same day.
My child has allergies. Will they be safe at Nursery?
Nursery should be informed of any allergies so contingency plans can be made to keep these allergens away from the child. We use health care plans for any children with allergies.
What should I do if I’m unhappy with some aspect of my child’s care?
Please come and talk to us. The staff are very approachable, just request a time and we will set aside some time to talk through any issues you may have. We like to sort out problems before they grow into bigger problems so will be happy to talk about any issues big or small. You and your child’s happiness is our overall goal so we strive to achieve this as best we can.
I’m considering sending my child to St Bernadette’s. Can I come and take a look around?
Absolutely, we welcome people to come and see us and we can arrange a suitable time for you, be it early on in the day or later on in the afternoon. Due to safeguarding issues we need to know who is on the premises at all times and we must ensure that visitors are always fully supervised so we ask you to call or email us before hand to book a time. You can ask as many questions as you like when you pay us a visit and bring someone along to support you during your stay. You are very welcome to pay us a second visit and even a third if needed!
Will my child be taken out anywhere e.g. park, library, day trips?
We take the children for a walk around our local area, trip to the library etc… You will be informed in advance of this and we are always looking for parent volunteers. We also join the whole school on trips on a coach to a Christmas pantomime and we have even been to Chester Zoo! Risk assessments are completed and medication and first aid kit are always taken.
What does my child need to wear for Nursery?
Whilst at nursery your child needs to be comfortable. Please send your child into Nursery in full school uniform – St Bernadettes polo t-shirt and jumper, school trousers and school shoes.
Are there any Nursery rules for the children?
Our rules are the same as the school:
Be Ready
Be Safe
Be Respectful
